Why Choose Tru Performance

Unlocking healthcare excellence with unparalleled RCM services

RCM Services

Experience and Expertise

With years of industry-specific knowledge, our team provides exceptional RCM services that drive financial success.

Innovative Technology

Our advanced technology optimizes revenue cycle processes, ensuring accuracy and efficiency.

Client-Centric Approach

We prioritize understanding your specific needs to deliver personalized, result-driven solutions.

Comprehensive Services

From patient registration to bill collection, we cover all aspects of RCM.

RCM process

How the Revenue Cycle Management Functions

The RCM process includes: 

1

Patient Registration

Gathering patient demographic and insurance information.

2

Insurance Verification

Confirming patient insurance coverage.

3

Charge Capture

Recording services provided to the patient

4

Coding

Assigning standardized codes to services.

5

Claim Submission

Submitting claims to insurance companies.

6

Payment Posting

Recording and managing payments received.

7

Denial Management

Handling denied claims.

8

Accounts Receivable

Ensuring all services are fully paid for.

Services

Services We Offer in RCM

Insurance Billing

Accurate and efficient billing services to maximize revenue.

Denial Management

Comprehensive solutions to minimize denials and expedite reimbursements.

Coding Services

Precise coding to ensure correct charge capture and compliance.

Patient Access Management

Streamlined patient registration and insurance verification processes.

Accounts Receivable Management

Persistent follow-ups to ensure timely and full payments.

Insurance Authorization

We take Pre & Retro Authorization from the insurance companies for the rendered services. This is better for generating more revenue and getting fewer denials.

Skill Set and Talent Employed for RCM 

Certified Coders

Our team includes certified coders well-versed in CPT, ICD-10, and HCPCS coding norms.

Experienced Billers

Our medical billing experts are proficient in insurance policies, claim submission, and denial management.

Tech-Savvy Professionals

We employ individuals skilled in using advanced RCM technology for process optimization.

Customer Service Specialists

Our staff excel in patient interaction, providing excellent service while handling sensitive financial matters.

Engagement Models for RCM Outsourcing

Contingency Model

Pay only for the revenue generated

For companies that want to reduce costs and improve performance

FTE or Desk Model

Pay a fixed price for a specific number of resources

For companies that need a consistent level of support together with profit maximization

Transaction Pricing

Pay per transaction processed

For companies that have a high volume of transactions

Hybrid Model

Combine the benefits of hourly and contingency models

A cost-saving model for companies with a fluctuating workload

Moving Parts in RCM

Patient Registration 

Insurance Verification 

Charge Capture 

Medical Coding 

Claim Submission 

Payment Posting 

Denial Management 

Accounts Receivable

We provide expert resources for latest technologies

Testimonials

Vice President
Digital Strategy & Innovation

Leading SaaS Company

Tru Performance has been a reliable and cost-effective partner for our organization which has helped us meet the challenges of the recession head-on. Their teams are flexible, affordable and excellent at providing additional support. They are true to their name; Tru Performers.

Director of Client Experience

Global RCM Co.

Their teams are skilled, flexible and available 24/7. Tru Performance has consistently delivered good quality work at an affordable price.

Senior Technical Architect

IT Solutions Company

Tru Performance has exceeded our expectations regarding their staff augmentation services’ quality, availability, and affordability. Their 24/7 support has been invaluable. We highly recommend them for their excellent service

Know the benefits of outsourcing your revenue cycle

Improve your bottom line with end to end RCM services from Tru Performance